Intercultural Business Strategies News & Views

Cross-Cultural Business Success Tips

Archive for August 25th, 2010

Improving Cross-Cultural Competence

Cross-cultural competence refers to the capability to communicate proficiently with people from various cultural communities. Even though the actual explanation may differ, the foundation of cross-cultural competence can be a mix of knowledge, understanding, skill, and attitude (Jane Suderman, Understanding Intercultural Communication).

At the company level, cross-cultural competence refers to a set of values, concepts, behaviors, attitudes, and guidelines that make it possible for a workplace system to function effectively cross-culturally (Cross, Bazron, Dennis, & Isaacs, 1989). Generally there are a couple key points to look at in understanding cross-cultural competence: Read more »