Intercultural Business Strategies News & Views

Cross-Cultural Business Success Tips

Archive for August 1st, 2012

Effective Communication – Multiple Channels of Communication

As if face-to-face miscommunication were not enough of a challenge, dealing with multiple channels of communication can compound the issue of clear message transmission. One of the most frustrating aspects of communicating to multiple audiences (e.g. customers, business partners, and senior managers) is the redundancy and repetition intrinsic to the process of repeating the same message, over and over, to different stakeholders.

One of the best ways to handle the need to repeat a message across multiple channels is to identify an “elevator pitch” version of your message. The idea is that Read more »