Intercultural Business Strategies News & Views

Cross-Cultural Business Success Tips

Currently browsing Cross-cultural

Cross-Cultural Strategy in Sales Negotiation

Negotiation

Image by Elizeu Santos-Neto via Flickr

The most important cross-cultural strategy in sales negotiations is the same for your domestic sales negotiations.

  • Preparation

Do not forget to prepare for your sales negotiations beforehand.

Identify Sales Basics

Can you set the parameters: Read more »

Corporate Culture Shock in America – Part 3

In this 4-part series, “Corporate Culture Shock in America,” author Susan Davidson explains the cost of lost productivity incurred by American corporations because of months of isolation, confusion, and frustration experienced by expatriates and foreign nationals who relocate to the United States to live and work.

In this section Davidson focuses on The American Spirit at Work.

Click here to read part 1 of this 4 part series

Click here to read part 2 of this 4 part series

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

By Susan Davidson

The American Spirit at Work Read more »

Hurdles to Cross Cultural Business Communication

Author: Neil Payne

International businesses are facing new challenges to their internal communication structures due to major reforms brought about through internationalization, downsizing, mergers, acquisitions and joint ventures.

Lack of investment in cross cultural training and language tuition often leads to deficient internal cohesion. The loss of clients/customers, poor staff retention, lack of competitive edge, internal conflicts/power struggles, poor working relations, misunderstandings, stress, poor productivity and lack of co-operation are all by-products of poor cross cultural communication.

Cross cultural communications consultants work with international companies to minimise the above consequences of poor cross cultural awareness. Through such cooperation, consultancies like Kwintessential have recognised common hurdles to effective cross cultural communication within companies.

Here we outline a few examples of these obstacles to cross cultural co-operation:

Read more »

“Unusual Overseas Etiquette”


In case you were wondering about how etiquette varies depending on where you are, read on. The following is from the News.com.au story titled “Unusual overseas etiquette.”

IF you kiss in public, forget to flush the toilet or wear a mask you may be surprised to find yourself in hot water in some countries.

Below are some lesser-known acts that may breach the etiquette rules of some of the most popular tourist destinations around the world.

St. Louis, Missouri, US

It is actually illegal for firemen to rescue women who are still in their nightdresses or other various underwear attire. Interestingly, it’s also illegal to sit on the curb of any city street and drink beer from a bucket.

United Arab Emirates

Public nudity is a criminal offence in the UAE and a kiss on the cheek can Read more »

Can Silence be Eloquent?

The Japanese are known for their periods of silence in business negotiations.

Americans are uncomfortable with silence and feel an internal obligation to fill the silence with words, often making comments that tip their hand.

But do the Japanese really set out to use silence as a tool to gain competitive advantage in negotiations as many think? Not really.

The following excerpt from an article titled “Can Silence Be Eloquent?” on the WIN Advisory web site provides valuable insight into why silence is important in Japanese culture. Read more »

Cross Cultural Strategies – Not Just for Big Business Anymore

“What are you talking about? Cross Cultural Strategies? You mean like those giant US companies that do business overseas? No. That doesn’t affect me.”

If you had thoughts like that when you read this headline, read on. You are in for a big surprise. As an employee or as small local business, either on line or on the street, you more than likely communicate across cultures every day and you didn’t even know it.

When you are shopping or go to work, do you deal with persons with a different cultural background than yourself? Then you are using communicating across cultures. Read more »